New Chitose Airport Pet Guide | Cargo Hold, Fees, Brachycephalic Restrictions & Nearby Pet Hotels
- 3 days ago
- 10 min read
If you are traveling with a dog or cat, you may be wondering: "How do I check my pet in at New Chitose Airport (新千歳空港)?" Cargo hold rules, fees, and brachycephalic breed restrictions vary significantly by airline. This guide compares the policies of ANA, JAL, AirDo, and Skymark side by side, and also covers nearby pet hotels. For the safety of your four-legged family member, please verify the latest information directly with your airline before you travel.
Cargo Hold Basics: Pets Are Not Permitted in the Cabin
*This image was generated by AI for illustrative purposes.*
First and foremost: ANA, JAL, AirDo, and Skymark all prohibit pets in the passenger cabin. Pets must be checked as baggage and transported in the cargo hold. In-cabin companionship is not permitted on any of these airlines.
The cargo hold is pressure-controlled and equipped for live animal transport. That said, temperatures in the hold can fluctuate more than in the cabin, particularly due to outside air temperature. The summer heat poses a heatstroke risk for certain breeds, which is why each airline imposes seasonal (or year-round) restrictions on brachycephalic breeds — covered in detail below.
The general procedure is consistent across carriers: you must notify the airline and make a reservation in advance, then complete the check-in process at the airport counter on the day of travel. Cut-off times differ by airline, so plan to arrive at the airport with plenty of extra time.
Always confirm the latest information with your airline and the airport before travel. Rules and fees are subject to change without notice.
Airline-by-Airline Rules and Fees
Each airline handles pet transport differently. Because rules, fees, and brachycephalic breed policies vary from carrier to carrier, make sure you review the specific information for the airline you plan to fly.
*This image was generated by AI for illustrative purposes.*
ANA (All Nippon Airways)
ANA's pet transport service is relatively well-documented. Accepted animals include dogs and cats (10 weeks of age or older) and small birds (raptors excluded).
Item | Details |
Fee | ¥6,600 per carrier per segment (applicable to flights from May 19, 2026 onward) |
Carrier loan | Complimentary (sizes S to LL); LL size requires advance contact with the ANA Domestic Reservations Center |
Weight limit | Pet + carrier combined: up to 32 kg |
Reservation method | Phone only (online booking not available) |
Check-in deadline | Arrive at the airport counter approximately 40 minutes before departure |
Summer brachycephalic breed suspension: From May 1 through October 31 each year, ANA suspends acceptance of the following breeds: Bulldog, French Bulldog, Boxer, Shih Tzu, Boston Terrier, Bull Terrier, King Charles Spaniel, Tibetan Spaniel, Brussels Griffon, Chow Chow, Pug, Chin, and Pekingese (14 breeds total).
Certain breeds prohibited year-round are also listed on the ANA official website — please check there for the current full list.
JAL (Japan Airlines)
JAL accepts dogs, cats, and small birds (raptors excluded) among other animals.
Item | Details |
Fee | Varies by route — check the JAL official website for current rates |
Carrier loan | Complimentary loan available |
Weight limit | Pet + carrier combined: up to 32 kg (combined total with other checked baggage: up to 100 kg) |
Check-in deadline | Arrive at the airport counter approximately 40 minutes before departure |
Brachycephalic breed restrictions: The JAL official website states that Bulldogs and French Bulldogs are not accepted year-round. For other brachycephalic breeds and any seasonal restriction details, please check the JAL official website for the latest information, as policies may have changed.
For fee schedules and reservation procedures, please refer to the JAL official website at https://www.jal.co.jp/jp/ja/dom/support/pet/ for the most current information.
AirDo
In addition to dogs, cats, and small birds, AirDo also accepts small animals such as hamsters, rabbits, and squirrels.
Item | Details |
Fee | ¥6,600 per carrier per segment (applicable to flights from May 19, 2026 onward) |
Carrier loan | Sizes S to LL available (advance reservation required) |
Bring-your-own carrier requirements | Must be hard plastic or metal; lockable; ventilated. Wicker, wood, or fabric carriers are not accepted |
Reservation method | Advance reservation required |
Check-in deadline | Check-in must be completed at least 30 minutes before departure; a consent form must be submitted on the day of travel |
Summer brachycephalic breed suspension: From May 1 through October 31 each year, AirDo suspends acceptance of Bulldogs, French Bulldogs, Boxers, Shih Tzus, Boston Terriers, Pugs, Pekingese, and similar breeds.
During May through October, covering the carrier or using a double-carrier setup is not permitted. For water supply, only a nozzle-type water bottle is accepted.
Skymark
Skymark accepts dogs, cats, small birds, hamsters, rabbits, and squirrels, among others. All pets are transported in the cargo hold only — in-cabin transport is not available.
Item | Details |
Fee | ¥7,000 per carrier per segment |
Carrier loan | Complimentary loan available |
Maximum carrier size | 51 × 69 × 48 cm (carriers exceeding this size cannot be accepted) |
Weight limit | Pet + carrier combined: up to 32 kg |
Check-in deadline | Check-in opens 2 hours before departure and must be completed by 30 minutes before departure |
Brachycephalic breed restrictions: Skymark does not accept brachycephalic breeds year-round (including Pugs, Shih Tzus, Boston Terriers, Pekingese, and similar breeds). This is not a seasonal restriction — it applies throughout the entire year.
Airline Comparison Table
Use the table below to compare each carrier's policies at a glance when deciding which airline to fly with.
Item | ANA | JAL | AirDo | Skymark |
Fee (standard) | ¥6,600 | Check official site | ¥6,600 | ¥7,000 |
Weight limit | 32 kg | 32 kg | Check official site | 32 kg |
Complimentary carrier loan | Yes | Yes | Yes (advance reservation required) | Yes |
Brachycephalic breed summer suspension | May 1 – Oct 31 | Check official site | May 1 – Oct 31 | Year-round |
Reservation method | Phone only | Check official site | Advance reservation | Check official site |
Check-in deadline | 40 min before departure | 40 min before departure | 30 min before departure | 30 min before departure |
All fees and rules in the table above were confirmed as of June 17, 2026. Information is subject to change without notice. Always verify the latest details on each airline's official website before your flight.
Brachycephalic Breeds and Summer Restrictions: For Your Pet's Safety
This section requires particular attention. Brachycephalic breeds — dogs and cats with short noses and flat faces — are known to have weaker respiratory systems and face higher risks in hot or low-oxygen environments. For this reason, airlines impose seasonal (or year-round) restrictions on transporting these animals.
*This image was generated by AI for illustrative purposes.*
Summary of Brachycephalic Breed Restrictions by Airline
ANA: Acceptance suspended from May 1 through October 31 each year (French Bulldog, Pug, Shih Tzu, and 11 other breeds — 14 total)
AirDo: Acceptance suspended from May 1 through October 31 each year (French Bulldog, Pug, Shih Tzu, and similar breeds)
Skymark: Not accepted year-round (applies throughout the entire calendar year)
JAL: For current details, please check the JAL official website for the latest information
If you are unsure whether your pet qualifies as a brachycephalic breed, contact the airline you plan to use directly. This is a critical check that directly affects your pet's life and safety.
Pregnant animals and pets with pre-existing health conditions may also be refused transport by certain airlines. If you have any concerns, we recommend consulting your veterinarian and confirming with your airline in advance.
Pet-Related Facilities at the Airport
Regarding pet-friendly areas or dedicated pet facilities inside the terminal building, we could not confirm clear guidance on the New Chitose Airport official website at the time of writing. Please contact the airport directly for current information.
Service animal (guide dog, mobility assistance dog, hearing dog) restrooms are available at the following locations: Domestic Terminal B1F–4F, International Terminal 1F–4F, and Connecting Facility 1F–3F. Whether general pets may use these facilities could not be confirmed; please contact the airport directly.
Information on the availability of a general pet relief area (outdoor or indoor toilet space) was also not found in official sources, so we similarly recommend contacting the airport.
Contact New Chitose Airport: You can reach the airport via the Hokkaido Airports official website at https://www.hokkaido-airports.com/rd_newchitose/ja/
A pet product retail area has been reported at "Marui Imai Kita Kitchen" on the 2F of the Domestic Terminal building. (This is provided as reference information — please verify details on-site.)
Nearby Pet Facilities
There are facilities near New Chitose Airport where you can leave your pet before or after a flight. Below is a summary of confirmed options for travelers who want proper care for their dog or cat during their trip.
Chitose Pet Hotel Dog Zone (千歳ペットホテル ドッグゾーン) — approx. 7 min by car
This is the facility for which we could confirm the most reliable information near the airport. It features private-room boarding with two daily dog run sessions, and provides a pickup/drop-off service, making it well-suited for pre- and post-flight use.
Item | Details |
Address | 北海道千歳市旭ヶ丘3丁目8番17号 |
Phone | 0123-23-1225 |
Business hours | 10:00–19:00 (boarding is available year-round; out-of-hours arrangements possible) |
Closed | Wednesdays (boarding open year-round) |
Distance from airport | Approx. 7 min by car |
Boarding rates (tax incl., approximate) | Small dog (up to 5 kg): from ¥4,400 / Small–medium dog (6 kg and up): from ¥4,500 / Medium–large dog (15 kg and up): from ¥5,400 |
Services | Boarding, shampooing, grooming, day care, pickup/drop-off |
Rates and available services are subject to change. We recommend calling to confirm before making a reservation.
Dog Park Tabisuru Kuruma New Chitose Airport BASE (ドッグパーク 旅する車 新千歳空港BASE) — approx. 5 min by car
This facility features a natural grass dog run. It has a main park, a small-dog-only sub-park, and a private hire area. It does not offer boarding — it is best used as a dog run or rest stop.
Item | Details |
Address | 北海道千歳市美々1292-1297 |
Phone | 0123-29-6188 |
Business hours | 10:00–16:00 |
Closed | Wednesdays and Thursdays (open on public holidays with substitute closure) |
Entry requirements | Proof of combination vaccine (5 types or more) and rabies vaccination within the past year required |
Fees | Please check the official website at https://dogpark-shinchitose.jp/ for current rates |
During the period from February through April 20, the facility operates on a members-only reservation basis. We recommend checking the official website or calling ahead before your visit.
Pet Hotel Lily inside Nikku Parking (ニックウパーキング内「ペットホテルリリィ」)
A pet hotel is reported to be located inside a private parking facility near New Chitose Airport. However, as of June 17, 2026, the dedicated website was not accessible (404 error), so current operating status and fees could not be confirmed. If you are considering using this facility, please contact them directly by phone at 0144-51-8655.
Day-of-Travel Flow and Checklist
Here is a summary of what to prepare and how the process works on the day of travel.
What to Bring
Health certificate (issued by a veterinarian): required by some airlines — confirm in advance
Vaccination records (required if you plan to use a dog run facility)
Pet carrier (if bringing your own, confirm that it meets your airline's size and construction requirements in advance)
Your pet's usual food, water, and a familiar toy (to reduce stress during travel)
Day-of-Travel Flow (general guide)
1. Arrive at the airport early: Check-in deadlines are 30–40 minutes before departure, so plan to arrive at least 1 hour ahead 2. Check in at the counter: Complete the process at your airline's check-in counter (AirDo passengers also need to submit a consent form on the day) 3. Acclimate your pet to the carrier beforehand: Getting your pet used to the carrier before the trip will help reduce stress during transport
Advance Reservations
ANA accepts reservations by phone only. Other airlines may also not offer online booking for pet transport, so we recommend contacting your airline a few days before your scheduled flight.
During busy travel periods (year-end/New Year, Golden Week, Obon), cargo space for pets may fill up. Booking early is advisable.
Frequently Asked Questions
Q1. Can I bring my pet into the cabin at New Chitose Airport?
No. ANA, JAL, AirDo, and Skymark all prohibit pets in the passenger cabin. Pets must be checked as baggage and transported in the cargo hold. In-cabin companionship is not permitted on any of these carriers.
Q2. Can brachycephalic breeds (pugs, French bulldogs, etc.) fly from New Chitose Airport?
Rules differ by airline. ANA and AirDo suspend acceptance of brachycephalic breeds from May 1 through October 31 each year. Skymark does not accept them year-round. For JAL's brachycephalic breed policy, please check the JAL official website for the latest information. Because this directly affects your pet's safety, always confirm with your airline and the airport before travel.
Q3. How much does it cost to check a pet in the cargo hold?
ANA and AirDo charge ¥6,600 per carrier per segment (confirmed June 17, 2026; applicable to flights from May 19, 2026 onward). Skymark charges ¥7,000 per carrier per segment. JAL's fees vary by route — please confirm the current rate on the JAL official website. As fees are subject to change, verify with each airline's official website before your flight.
Q4. Are there pet hotels near New Chitose Airport?
Chitose Pet Hotel Dog Zone (千歳ペットホテル ドッグゾーン) is located approximately 7 minutes by car from New Chitose Airport. It offers private-room boarding with two daily dog run sessions and provides a pickup/drop-off service. The rate starts at ¥4,400 (tax incl.) per night for small dogs (up to 5 kg). Dog Park Tabisuru Kuruma New Chitose Airport BASE, about 5 minutes by car, features a natural grass dog run but does not offer boarding services — it is best used as a dog run or rest stop.
Q5. Can I borrow a pet carrier at the airport?
ANA, JAL, AirDo, and Skymark all offer complimentary carrier loans. However, AirDo requires you to reserve the carrier in advance. For ANA's LL-size carrier, you must contact the ANA Domestic Reservations Center ahead of time. Available sizes differ by airline, so confirm with your carrier in advance that the right size will be available for your pet.
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Summary: What to Confirm Before Traveling with Your Pet
Here is a recap of the key points to keep in mind when traveling through New Chitose Airport with a pet.
Item | Details |
In-cabin transport | Not permitted on any carrier — cargo hold only |
Fees | ANA and AirDo: ¥6,600 / Skymark: ¥7,000 / JAL: check official site |
Brachycephalic breeds | ANA and AirDo: suspended May–October / Skymark: year-round / JAL: check official site |
Reservation method | ANA: phone only / other carriers: advance contact recommended |
Nearby pet hotel | Dog Zone (approx. 7 min by car; pickup/drop-off available) — information confirmed |
To travel safely with your dog or cat, keep these three steps in mind: confirm whether your pet is a brachycephalic breed, contact your airline early, and arrive at the airport with plenty of time to spare.
Rules and information for each airline and facility can change. The information in this article was confirmed as of June 17, 2026. Always confirm the latest information with your airline and the airport before travel.
Related Articles on New Chitose Airport
New Chitose Airport — Complete Guide (CTS-PILLAR) — The main hub covering terminal facilities, access, and dining. A good starting point if this is your first time.
New Chitose Airport Shower, Nap & Rest Spot Guide (CTS-FC-04) — How to make the most of your time at the airport before or after a flight.
New Chitose Airport International Terminal Guide (CTS-SC-03) — Terminal facilities and procedures for international travelers.
New Chitose Airport Winter Delay and Cancellation Guide (CTS-SE-01) — What to know and how to prepare if your flight is delayed or cancelled in winter.
New Chitose Airport Peak Season Crowds Guide (CTS-SE-02) — When crowds peak and tips for avoiding the busiest periods.
*Visiting Otaru after arriving at New Chitose Airport? COTARU is a café and rental cycle shop in Otaru — a great base for exploring the historic port town at your own pace.*
