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New Chitose Airport Entertainment Guide | Cinema, Royce Chocolate World & Hello Kitty Happy Flight

  • Jun 23
  • 5 min read

Updated: Jun 24

New Chitose Airport is home to a cinema, a character-themed attraction, and a chocolate factory tour — genuine entertainment options that make a layover feel worthwhile. This guide covers the admission fees, hours, highlights, and current operating status of each facility.

Entertainment facilities at New Chitose Airport

*This image was generated by AI for illustrative purposes.*


Current Operating Status of Entertainment Facilities

Check this table before visiting — each facility has a different situation right now.

Facility

Location

Admission

Status

New Chitose Airport Theater

Domestic 4F

¥1,000–¥1,900

Open

Hello Kitty Happy Flight

Connecting Facility 3F

¥400–¥800 (under 3 free)

Open

Royce Chocolate World

Connecting Facility 3F

Free

Open

Hokkaido Gurutto Theater

Domestic 4F

Closed — no reopening date confirmed


Hokkaido Gurutto Theater is currently closed with no confirmed reopening date. Check the official site (snowmiku.com/skytown/theater.html) for updates. In addition, Doraemon Wakuwaku Sky Park closed on July 14, 2025, and is no longer available.


New Chitose Airport Theater (Domestic 4F)

Everything you need to know if you want to catch a film during your layover.

The cinema on the 4th floor of the domestic terminal has 3 screens with a combined total of 377 seats. Admission prices are as follows.

Category

Price

General

¥1,900

University students

¥1,400

High school students and under

¥1,000

Seniors (60 and over)

¥1,200

Every Thursday

¥1,200

Morning or late show (after 20:00)

¥1,400


Seats feature dual armrests, a cup holder, umbrella stand, and luggage hook — thoughtful touches that make it easy to settle in with carry-on bags. Premium seats also recline. Showtimes are listed on the official website (cts-theater.hokkaido-airports.com) and on movie listing services such as MOVIE WALKER and eiga.com. Since a film runs 90–120 minutes, allow at least 3 hours of transit time and work backwards from your departure time before buying a ticket. International terminal passengers should note that they need to see the film before proceeding to security.


Hello Kitty Happy Flight (Connecting Facility 3F)

A fun stop for families with children — and for anyone who enjoys character merchandise.

Located in the Smile Road area of the connecting facility, Hello Kitty Happy Flight has three zones: a paid experience zone, a shop, and a café. The paid zone is open 10:00–18:00 (last entry 17:45). Admission: general ¥800, elementary school children and under ¥400, children under 3 free, and guests with a disability certificate plus one accompanying person are admitted free. The shop (10:00–18:30) and café (8:00–19:00) are free to enter, making them easy stops for browsing souvenirs or taking a break.

Facility visitors receive 3 hours of free parking in Parking Lots A and B — a handy bonus if you are driving to the airport. Character greeting events are announced on the official Instagram and other channels (inquiry: 0123-21-8115).


Royce Chocolate World (Connecting Facility 3F)

A free, hands-on showcase that doubles as the perfect souvenir stop.

Royce Chocolate World on the 3rd floor of the connecting facility is completely free to enter. It consists of three zones: the Museum (cacao diorama and production process exhibits), the Factory (glass-panel chocolate factory viewing — Japan's first in-airport chocolate production facility), and the Shop & Bakery (approximately 100 product varieties including standard and limited-edition items). Plan for 30–60 minutes, and you can pick up souvenirs on the spot.

Royce Chocolate World shop interior

*This image was generated by AI for illustrative purposes.*


Hokkaido Gurutto Theater (Currently Closed — Reopening Date TBD)

Important notice for anyone who planned to visit.

As of June 2026, Hokkaido Gurutto Theater is closed with no confirmed reopening date. The venue was popular for its 360-degree panoramic screen featuring virtual tours of Hokkaido's natural landscapes, but it is not currently accessible.

If you were planning to visit, please consider one of the other entertainment options at the airport. For the latest reopening updates, check the official site (snowmiku.com/skytown/theater.html).


Choosing a Facility Based on Your Layover Length

Layover Length

Recommended Facility

Approximate Duration

1–2 hours

Royce Chocolate World

30–60 min

1–2 hours

Hello Kitty Happy Flight (shop and café only)

30–60 min

2–3 hours

Hello Kitty Happy Flight (including paid zone)

45–90 min

3 hours or more

New Chitose Airport Theater (one film)

90–120 min


You can also combine venues. Browsing Royce and then stopping at the Happy Flight café for a drink makes for a relaxed 2-hour loop — and both are on the 3rd floor of the connecting facility, so you barely need to walk.


Summary: Three Things to Know About New Chitose Airport Entertainment

1. The cinema is best for 3+ hour layovers: Always check showtimes and work backwards from your departure time before buying a ticket. 2. Royce and Happy Flight work for short layovers too: Both are on the connecting facility's 3rd floor with minimal walking involved. Royce is completely free. 3. Hokkaido Gurutto Theater is currently closed: Do not include it in your plans — reopening date is unconfirmed.

Check the official websites of each facility for the latest showtimes and information before your visit.


Frequently Asked Questions

Common questions about entertainment at New Chitose Airport.

How much transit time do I need to watch a movie?

A film runs about 90–120 minutes. Adding security and walking time, we recommend having at least 3 hours of transit time. Check the screening schedule in advance and work backwards from your departure time.

Can adults enjoy Hello Kitty Happy Flight on their own?

The shop (10:00–18:30) and café (8:00–19:00) are free to enter and are popular with adults. The paid experience zone is primarily aimed at families with young children, but the shop and café are worth a visit for anyone.

Is Royce Chocolate World free to enter? Can I see the factory?

All areas are completely free. The Factory zone — where you can watch chocolate being made through glass panels — is also free of charge. It is Japan's first in-airport chocolate factory, and watching production in action is a genuine highlight.

Is Hokkaido Gurutto Theater still open?

As of June 2026, it is closed with no confirmed reopening date. Check the official site (snowmiku.com/skytown/theater.html) for updates.

What are the ticket prices and seating features at New Chitose Airport Theater?

Admission: general ¥1,900, university students ¥1,400, high school students and under ¥1,000, seniors (60+) ¥1,200. Every Thursday and late shows (after 20:00) are ¥1,400. Seats have dual armrests, a cup holder, umbrella stand, and luggage hook; premium seats recline.


Related Articles

For more ideas on how to spend your time at New Chitose Airport:

 
 
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Address: 3-1-1 Inaho, Otaru, Hokkaido (5 minutes walk from Otaru Station)

Phone number: 080-8038-4329

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